WHY DO I NEED AN ACCOUNT TO ORDER WITH YOU?
Verification of reseller's permit is required. Once approved, you will have access to our website.
HOW CAN I JOIN ROKOKO?
Simply click "Register" located on the top right corner.
WEHRE'S MY ORDER?
After you place your order, you will be directed to an order confirmation message.
CAN I CANCEL OR MAKE CHANGES TO MY ORDER?
If your order has not been shipped yet, you may call us at (213) 537-0585 to make any changes.
WHEN WILL MY ORDER SHIP?
Due to high volume, please allow 1-2 business days.
HOW MUCH IS SHIPPING?
Freight will be determined once it has been packed and weighed.
WHAT ARE YOUR BUSINESS HOURS?
Monday-Friday 8:00 AM-5:30 PM PST.